FAQ
FAQ (Frequently Asked Questions)
1. What is PRIVÉ PARIS?
PRIVÉ PARIS is a luxury brand specializing in high-end gold buttons, exquisite cufflinks, and sophisticated Kandura accessories. We blend traditional craftsmanship with modern design to create timeless and elegant products.
2. Where are PRIVÉ PARIS products made?
Our products are crafted with care and precision using the finest materials. All designs are conceptualized in Paris and brought to life by skilled artisans, ensuring exceptional quality and attention to detail.
3. Do you offer customizations or bespoke designs?
Yes, PRIVÉ PARIS offers bespoke services for clients looking for unique and personalized designs. Contact our team to discuss your requirements and let us create something exclusively for you.
4. What materials are used in your products?
Our collections are crafted using premium materials, including gold, diamonds, and other high-quality metals and stones. Each piece is designed to exude luxury and timeless elegance.
5. How can I place an order?
You can place an order directly through our website. Simply browse our collection, select your desired items, and proceed to checkout. For custom or bespoke orders, please contact us directly.
6. Do you offer international shipping?
Yes, we ship worldwide. Our team ensures that every order is securely packaged and delivered to your doorstep with care. Shipping times may vary depending on your location.
7. Can I return or exchange an item?
We offer returns and exchanges on eligible items within 14 days of delivery. The product must be unused, in its original condition, and accompanied by the receipt. Please visit our Returns & Exchanges page for more details.
8. How do I care for my PRIVÉ PARIS products?
To maintain the brilliance of your PRIVÉ PARIS accessories, store them in a clean, dry place away from direct sunlight. Avoid exposure to harsh chemicals or moisture. Gently clean with a soft cloth when needed.
9. Do you offer gift wrapping services?
Yes, we offer premium gift-wrapping options for all orders. Add this option during checkout to make your purchase extra special.
10. How can I contact PRIVÉ PARIS?
For any inquiries, feel free to reach out to us via our Contact Us page. You can also email us directly at [email address] or call us at [phone number]. Our customer service team is here to assist you.